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The Access and Disability Resources (ADR) Program Specialist ensures the College remains in compliance with all state and federal laws supporting equal access for individuals with disabilities involved in College programs, activities, and services. This position assesses and helps develop campus accessibility protocols and resources and recommends areas of improvement. This position determines eligibility of students with disabilities for ADR services The ADR Program Specialist identifies access barriers to post-secondary education to design and implement accommodations to facilitate equitable access to all College activities and services. This position assists students in meeting educational goals and navigating complex systems. This position works in conjunction with Instructors, Academic Department Heads, and Deans to develop and implement approved ADA/Section 504 accommodations and inclusive instructional practices across academic settings. The ADR Program Specialist enhances recruitment and retention of a diverse College population while reducing College exposure to liability for discriminatory practices.
The work schedule for this position is flexible and may include working evenings and weekends.
Duties & Responsibilities
- Applies specialized knowledge to review, analyze and interpret complex medical, psychological, and other supportive documentation to determine if a student is disabled and eligible for ADR services, as well as what access barriers the student may encounter at the College. Maintains primary responsibility for ensuring student access needs are met
- Engages students in an interactive deliberative process to determine the impact of disability-related barriers on their ability to access College courses, services and activities, as well as to identify discriminatory practices. Considers and approves or denies all student accommodation requests, utilizing legal, professional, and College standards regarding evidence of need, fundamental alteration, undue burden, and/or direct threat
- Problem solves with students to develop appropriate accommodations to address identified barriers and prevent discrimination. Alerts students to community resources, access technology, organizational support, rights, and responsibilities
- Thoroughly documents the interactive process, including accommodations considered, as well as the basis for approval or denial. Documents ongoing communication and issues as they arise. Notifies students regarding denials in writing, including the reason for denial and appeal process
- Uses databases, such as AIM and Banner, on a regular basis to obtain and record confidential student information. Maintains confidentiality of medical, psychological and personal information
- Finalizes accommodations and notifies instructors of the approved accommodations. Clarifies with instructors how to implement accommodations, as well as fundamentals of confidentiality and understanding of disability
- Handles instructor appeals and objections to accommodations, following approved processes. Researches and consults with professional colleagues regarding appropriateness of questionable requests. Determines alternate accommodations to ensure academic integrity, institutional financial integrity, and safety, as needed
- Monitors the ongoing implementation and effectiveness of approved accommodations
- Determines fundamental elements and requirements of courses, services and activities, in coordination with instructors, deans and administrators. Communicates and consults regularly with Instructors, Department Heads, and Deans to rectify issues pertaining to equitable access of academic materials and settings
- Coordinates with other departments and College personnel to ensure that access technology works with a variety of learning software, such as D2L, exam proctoring, virtual meetings and individual class materials
- Determines the need for and coordinates with other department personnel to ensure that appropriate alternatively formatted materials (e.g. Braille, tactile graphics, e-texts etc.), access technology (e.g. screen readers, text-to-speech, speech-to text, magnification, etc.) and effective communication services (e.g. ASL interpreters, CART, captioning, etc.) are provided and meet learner’s needs
- Investigates and resolves compliance issues regarding student access. Facilitates training for students and faculty regarding best practices in access technology, principles of universal design, accessible instruction, and applicable state and federal laws
- Develops, improves, implements and coordinates policies, processes and programs related to disability services, compliance, and accommodations. Identifies and addresses curricular and co-curricular policies and practices, as well as language that discriminates against students with disabilities
- Develops training programs to enable College personnel to make campus accessibility improvements. Provides leadership and consultation in promoting access and equity for persons with disabilities
- Presents College and department processes and services to prospective and current students, employees, parents, and community organizations. Plans community events to support diversity for students, parents, and professionals in Southern Arizona
- Ensures equal access for students with disabilities to all aspects of campus life (programs, services and activities) as outlined by the Americans with Disabilities Act and Section 504 of the Rehabilitation Act. Understands and follows the College process for reporting and investigating discrimination
- Participates in professional development to remain current on legal decisions, best practices and current trends
- Plans and directs the day-to-day operations of individual ADR campus offices. Supervises employees, prioritizes, and assigns work; conducts performance evaluations, ensures proper training, assists in hiring determinations, and makes disciplinary recommendations if needed
- Performs all other duties and responsibilities as assigned or directed by the supervisor
About Pima Community College
Pima Community College welcomes, celebrates, and fosters the contributions of all students, faculty, staff, and administrators and strives to be a leader in promoting opportunity through inclusive commitments and actions. PCC values the enrichment that the unique perspectives and experiences individuals bring to the College and seeks to create an environment where these unique perspectives can coexist and flourish. The College seeks to attract, hire, and support employees who foster a sense of belonging and actively contribute to strengthen engagement between employees and students See our College’s website; for additional information about our commitment.
At Pima Community College, we believe that every role is essential in achieving student success and addressing the unique needs of our students and community. As we continue to develop the skills of our employees, we strive to realize our vision of being a catalyst that enriches our community. By attracting the best talent, we ensure that we offer the best to our students.